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YOUR AGREEMENT WITH WORLD CLASS GETAWAYS LLC
By using our services, you are signifying your agreement with the following terms and conditions, on behalf of yourself and all members of your traveling party.
1. PLEASE CHECK YOUR DOCUMENTS
Please check your documents when you receive them. You agree to review your itinerary and other travel documents for accuracy and to inform us promptly of any issues. The names on your documents must match your government-issued ID. Call us if you have any questions.
2. AGENT FOR SUPPLIERS
World Class Getaways LLC and its independent travel advisors (collectively “we” or “us”) act as sales agents for any airline, hotel, car-rental company, tour operator, cruise line, or other service provider named in your itinerary or confirmation (“Suppliers”). We are not responsible for the acts or omissions of the Suppliers or their failure to adhere to their own schedules, provide services or refunds, financial default, or failure to honor future trip credits. You acknowledge that your travel plans may be interrupted or cancelled by the Supplier, a government entity, or other third party over which we have no control. You further acknowledge that the Supplier's own cancellation, rebooking and refund policies, subject to any applicable law that is now or may later be in effect, will govern your rights and remedies, including your right to receive a refund. We have no special knowledge regarding the financial condition of the Suppliers and no liability for recommending a trip credit in lieu of a refund.
3. RISKS OF TRAVEL
We assume no responsibility for and shall not be liable for the acts or omissions on the part of any other party not under our control or any acts of God, unsafe conditions, terrorism, health hazards including pandemics, illness, weather hazards, or the suitability for a disabled person of any portion of any trip. We have no special knowledge of dangers during travel or at destinations. For information related to such dangers, we recommend going to the State Department travel website at www.travel.state.gov, click on "Find International travel Information” then click on "Country Information", and fill in the name of the destination country. For medical and health information, we recommend going to the Centers for Disease Control website at www.cdc.gov/travel, then click on “Destinations” and scroll to the name of the destination country. For destination information specific to COVID-19, we recommend visiting IATA's COVID-tracking sitein addition to the State Department site. It is your personal decision to travel, and you are doing so with full knowledge of current travel recommendations and travel restrictions with regards to the risks of COVID-19. Ultimately it is your responsibility to understand and abide by all requirements and restrictions when traveling. This may include the following: health affidavit forms; health screenings prior to departure and/or upon arrival; temperature screenings prior to departure and/or upon arrival; travel reason affidavit forms; online travel authorizations; airline safety & health requirements, such as health forms, screenings, face coverings; in-country requirements, such as periodic temperature checks, quarantine, face coverings; visas. Failure to meet the requirements and/or restrictions puts you at risk for fines, quarantine or deportation at your expense.
4. CHECK-IN
Minimum check-in for domestic flights is 1 to1 ½ hours international flights, 2 to 3 hours. Due to heightened security measures, it is advised you allow extra time before scheduled departure. Failure to arrive within your airline's specified time could result in denied boarding.
5. PROOF OF IDENTITY
All passengers must present accepted photo identification such as a passport or other state or government--issued photo. IMPORTANT INFORMATION FOR DOMESTIC AIR TRAVELERS: The Federal Real ID Act mandates stricter security standards for state-issued driver’s licenses and other forms of identification and prohibits Federal agencies from accepting for official purposes identification that does not meet these standards. Beginning on May 7, 2025, every air traveler will need to present Real ID-compliant identification to be permitted to board a domestic flight; therefore, those holding a non-compliant driver’s license will need to present an acceptable alternate form of identification, such as a valid U.S. passport. To avoid disruption to their travel plans, air travelers are strongly encouraged to consult with the Department of Homeland Security (www.dhs.gov/real-id) to determine whether their state-issued identification is Real ID-compliant and, if not, what alternate forms of identification will be accepted at the airport.
Please click here to find latest information on required documents.
6. PASSPORTS AND VISAS
You must have a passport to travel to another country. International destinations may have additional requirements such as a visa that you must obtain prior to departure. If you are a non-US citizen, different immigration requirements apply. You are responsible for contacting consulate(s) required. Without proper identification, or passport and necessary visas, you will not be permitted to depart. Call us if you need assistance with passports or visas.
You assume full and complete responsibility for checking and verifying any and all passport, visa, vaccination, or other entry requirements of your destination and your connecting points, and all conditions regarding health, safety, security, political stability, and labor or civil unrest at such destination. Many countries require your passport to be valid for six months or more after your date of entry. Some countries will not admit persons convicted of a crime. Some countries require both parents’ consent for minors to travel.
7. EXCURSION AND PROMOTIONAL FARES
Most discount fares involve certain restrictions. A change in carrier(s) flight(s), time(s) or routing(s) could result in a carrier demanding a full fare. Obtain agency or airline assistance before making changes.
8. TIMES, FLIGHTS AND FARES
Times, flights and fares are based on current tariffs that are subject to change without notice.
9. PRICE INCREASES
Travel arrangements involving airline and cruise components are subject to Suppliers’ supplemental price increases that may be imposed by the supplier and/or government, even after you have completed your purchase. You hereby consent to any such price increases and authorize your credit or debit card to be used for them. Suppliers have their own contracts covering cancellation penalties and other terms and conditions, and you may be bound by those contracts regardless of whether you receive notice of their terms.
10. PRICE DROPS
If a Supplier drops the price of a trip after booking, we will try to assist you with rebooking if the Supplier allows it, and a fee may apply. We do not guarantee any refunds or successful rebooking.
11. LOWEST FARES
We have endeavored to secure the lowest possible fare, suitable for your travel requirements, based on space available at the time of booking, accessible sources of information, and knowledge of agents involved. However, we cannot guarantee, in view of the deregulation of airline fares, that the fare indicated on the ticket will be the lowest possible fare at departure date. Please contact us before departure if you wish to recheck any newly introduced fare that may correspond with your specific travel requirements.
12. TOUR, CRUISE AND PACKAGE PRICES
Tour, cruise and package prices are subject to change without notice due to currency fluctuations, tariff changes or increase in operational costs. In addition, group tours/packages are based on a minimum number of passengers traveling; if the number of passengers falls below the minimum required, a surcharge may be imposed on all passengers.
13. RESERVATION RULE VIOLATIONS
You agree not to purchase a ticket or tickets containing flight segments that you will not be using, such as a "point-beyond", "hidden-city", or "back-to-back tickets". You further agree not to purchase a round-trip ticket that you plan to use only for one-way travel. You acknowledge that the airlines generally prohibit all such tickets, and therefore we do not guarantee that the airline will honor your ticket or tickets. If you do not use one of the flights in your reservation, the airline will cancel your remaining itinerary, and it may confiscate your frequent flyer points. You agree to indemnify us against airline claims for the difference between the full fare of your actual itinerary and the value of the ticket or tickets that you purchased.
14. CREDIT CARD MERCHANT
If we are the merchant on your credit card transaction, bear in mind that our services consist of counseling and facilitating the sale and paying the Supplier. If a Supplier does not provide the service or ceases operations, your recourse is against the Supplier, not us. You agree not to initiate a chargeback against us or a refund request that is not authorized by this Agreement and to pay any and all legal fees incurred by us in disputing any such claim for refund.
15. IF YOUR PLANS CHANGE ENROUTE
If your plans change enroute, check with your travel agent or airline carrier for charges, changes and applicable fees.
16. OVERBOOKING
Airline flights may be overbooked. A person denied boarding on a flight may be entitled to a compensatory payment. The rules for denied boarding compensation are available at all ticket counters.
17. CANCELLATIONS AND REFUNDS
We reserve the right to charge processing fees in the event of refunds, cancellations and other services. To change or cancel your flight itinerary, you must do so prior to and no less than 30 days within your originally scheduled departure. No value remains after departure. If you are holding guaranteed hotel or car reservations you wish to cancel, you must contact the vendor directly adhering to their cancellation policy. We are not responsible to pay you for any loss you incur due to your failure to travel or your failure to follow the change or cancel policies of any travel vendor.
18. HOTELS
Hotels are usually confirmed on a guaranteed payment basis. If you cancel or change plans, please notify your hotel(s) within the time period specified by that hotel. Rules may vary by property.
19. WE STRONGLY RECOMMEND TRAVEL INSURANCE
If you elect to purchase travel insurance, the terms of the policy will dictate whether, and to what extent, coverage for any financial loss may exist under the circumstances of a pandemic, pre-existing medical conditions, and other policy exclusions. Consult the insurance carriers directly for details. Trip insurance or waivers provided by the supplier may not offer insolvency coverage. No representation or description of the insurance made by our staff constitutes a binding assurance or promise about the insurance. You agree to hold us harmless for your election not to purchase travel insurance or for any denial of claim by travel insurer as it relates to Covid-19 or any other claim under the policy.
20. SUPPLIER BANKRUPTCIES
If an airline or other Supplier declares bankruptcy, it is not obligated to honor your reservation made before bankruptcy or to refund tickets issued before the bankruptcy. Travel agents are not allowed to refund tickets on airlines which have declared bankruptcy. Money given to a travel agent immediately becomes the property of the airlines, and we are required by laws to comply with airlines' orders.
If an airline declares bankruptcy, it might continue service, limit service, or stop completely. Other airlines might accept passengers under limited circumstances or may refuse to accept any passengers from the defaulted carrier. Meanwhile there are fine travel insurance plans available for passengers to protect themselves in case of airline bankruptcies.
21. REFUND IN THE EVENT OF CANCELLATION
Under Florida law, if a Supplier cancels its travel services, where you are not at fault and have not canceled, all sums paid to us for services not provided will be promptly refunded, unless you advise us to the contrary, in writing, after cancellation. This does not apply where we have remitted the payment to another registered wholesale seller of travel or a Supplier, without obtaining a refund, and where it defaults in providing the agreed-upon transportation or service. In this situation, we must provide you with a written statement accompanied by bank records establishing the disbursement of the payment, and if disbursed to a wholesale seller of travel, proof of current registration of that wholesaler.
22. TRAVEL CONSUMER RESTITUTION FUND (TCRF) DISCLOSURES
If you reside in California, this transaction is covered by the California Travel Consumer Restitution Fund (TCRF). Eligible passengers may file a claim with TCRF if the passenger is owed a refund of more than $50 for transportation or travel services which the seller of travel failed to forward to a proper provider or such money was not refunded to you when required. The maximum amount which may be paid by the TCRF to any one passenger is the total amount paid on behalf of the passenger to the seller of travel, not to exceed $15,000. A claim must be submitted to the TCRF within 12 months after the scheduled completion date of the travel. A claim must include sufficient documentation to prove your claim and a $35 processing fee. Claimants must agree to waive their right to other civil remedies against a registered participating seller of travel for matters arising out of a sale for which you file a TCRF claim. You may request a claim form by writing to: Travel Consumer Restitution Corporation; P.O. Box 6001; Larkspur, CA 94977-6001; or by visiting TCRC’s website at: www.tcrcinfo.org
23. TRUST ACCOUNT
Florida law does not require certain sellers of travel to have a trust account. World Class Getaways LLC does not have a trust account.
24. CLAIMS DEADLINE AND EXCLUSIVE JURISDICTION
You agree to present any claims against us within 30 days after your trip ends and to file suit within one year of the incident, and you acknowledge that this expressly limits the applicable statute of limitations to one year. You agree that the courts in Martin County, Florida will be the exclusive jurisdiction for all claims brought by you or us, and you hereby submit to the personal jurisdiction of those courts.
INTRODUCTION
Welcome to World Class Getaways, where we strive to provide exceptional travel experiences tailored to your preferences. We understand that sometimes plans change, and you may need to cancel or modify your bookings. This cancellation policy outlines the procedures and fees associated with cancellations, as well as any potential refunds or credits.
1) CANCELLATION POLICY
Understanding the importance of timing, we've outlined specific deadlines for different types of bookings, from flights to hotel reservations and package tours. By knowing these deadlines, you can make informed decisions about cancellations to minimize any potential fees.
Booking Type Cancellation Deadlines
Flight Bookings
At least 24 hours before scheduled departure time
Hotel Reservations
Typically 48 to 72 hours before check-in date
Package Tours
As communicated at the time of booking
Flight Bookings
For flight bookings, cancellations must be made at least 48 hours before the scheduled departure time to avoid cancellation fees. If you cancel within 24 hours of departure, you may be subject to airline cancellation fees in addition to any fees imposed by World Class Getaways LLC.
Hotel Reservations
Hotel cancellation deadlines vary depending on the property and rate type. Generally, cancellations must be made at least 72 hours before the check-in date to avoid penalties. Non-refundable hotel reservations are exempt from cancellation and do not qualify for any refunds.
Package Tours
For package tours, including guided tours and vacation packages, cancellation deadlines are typically communicated at the time of booking. Please refer to your booking confirmation or contact World Class Getaways LLC for specific details regarding cancellation deadlines and associated fees.
2) CANCELLATION FEES
Cancellation fees can vary based on several factors, including the type of booking and the timing of the cancellation.
Booking Type Cancellation Fees
Flight Bookings
Varies by airline and fare type. Additional fees may apply from World Class Getaways LLC.
Hotel Reservations
Determined by the property and rate type selected at the time of booking.
Package Tours
Outlined in the tour itinerary or terms and conditions provided at the time of booking.
Flight Bookings
Cancellation fees for flight bookings vary depending on the airline, fare type, and time of cancellation. World Class Getaways LLC may also impose a separate cancellation fee in addition to any airline fees. These fees will be communicated to you at the time of cancellation.
Hotel Reservations
Hotel cancellation fees are determined by the property and rate type selected at the time of booking. Some hotels offer free cancellation up to a certain deadline, while others may charge a penalty equivalent to one night's stay or the full booking amount.
Package Tours
Cancellation fees for package tours are outlined in the tour itinerary or terms and conditions provided at the time of booking. Depending on the tour operator and timing of cancellation, you may be subject to forfeiture of a portion or all of the tour cost.
3) NON-REFUNDABLE BOOKINGS
Some bookings come with stricter cancellation policies, such as non-refundable fares for flights and hotels. In this section, we discuss the implications of choosing these options and what to expect if you need to cancel or modify your non-refundable booking.
Flight Bookings
Certain flight fares, such as basic economy or promotional fares, may be non-refundable and non-changeable. These fares typically offer the lowest prices but come with strict cancellation policies.
Basic Economy Fare
Non-refundable, non-changeable ticket with limited or no seat selection and no ability to upgrade.
Promotional Fare
Non-refundable ticket purchased at a discounted rate, often with restrictions on changes or cancellations.
Award Tickets
Non-refundable tickets booked using airline miles or points, subject to the airline's award ticket policies.
Hotel Reservations
Non-refundable hotel reservations are often available at a discounted rate but do not allow for cancellations or changes. Once booked, these reservations are considered final, and no refunds will be issued in the event of cancellation.
Non-Refundable Rate
Reservation booked at a discounted rate with no option for cancellation or refund.
Prepaid Rate
Reservation paid for in advance at the time of booking, typically non-refundable and subject to cancellation fees.
Special Event Rate
Reservation made for a specific event or holiday period, often non-refundable due to high demand and limited availability.
Package Tours
Some package tours may offer non-refundable pricing options for additional savings. These bookings are subject to the same cancellation policies as standard bookings and do not qualify for refunds or credits.
Non-Refundable Deposit
Initial deposit paid to secure a spot on the tour, typically non-refundable if the tour is canceled.
Prepaid Activities
Activities or excursions included in the tour package and paid for in advance, often non-refundable once confirmed.
Tour Operator Fees
Administrative fees charged by the tour operator for processing cancellations or changes to the tour itinerary, typically non-refundable.
4) REFUND AND CREDIT OPTIONS
In the event of a cancellation, it's essential to understand your options for receiving a refund or credit. Here, we outline the processes for obtaining refunds for flights, hotels, and package tours, as well as any applicable credits or vouchers that may be offered.
Flight Bookings
If you are eligible for a refund due to a cancellation or schedule change initiated by the airline, World Class Getaways LLC will assist you in processing the refund according to the airline's policies. Refunds will be issued to the original form of payment whenever possible.
Hotel Reservations
Refunds for hotel cancellations are subject to the property's cancellation policy and may be issued as a credit to be used towards future bookings. World Class Getaways LLC will facilitate the refund process on your behalf and provide guidance on any applicable credits or vouchers.
Package Tours
Refunds for cancelled package tours are subject to the tour operator's policies and may vary depending on the timing of the cancellation. In some cases, you may be eligible for a partial refund or credit towards a future tour. World Class Getaways LLC will work with the tour operator to process any applicable refunds or credits on your behalf.
5) CHANGE OPTIONS
If your travel plans change but you're not ready to cancel entirely, there may be options to modify your bookings. This section explores the possibilities for making changes to flights, hotel reservations, and package tours, including potential fees and restrictions.
Flight Bookings
If you need to make changes to your flight itinerary, such as modifying dates or routes, World Class Getaways LLC can assist you in rebooking your flights. Please note that changes may be subject to airline fees and fare differences, and availability is not guaranteed.
Change Fee
Airlines typically charge a change fee per ticket, in addition to any fare difference, when modifying flight dates, times, or routes. The change fee varies depending on the airline and fare type.
Flexible Fare
Some airlines offer flexible fare options that allow changes without incurring a change fee. These fares may be more expensive initially but provide greater flexibility for adjustments to your travel plans.
Hotel Reservations
Changes to hotel reservations, including modifications to dates or room types, are subject to availability and may incur additional charges. World Class Getaways LLC will work with the hotel to accommodate your request to the best of our ability.
Date Changes
Depending on availability and the hotel's policies, you may be able to change the dates of your reservation without penalty. However, changes made close to the check-in date may incur additional charges.
Room Upgrades
If you wish to upgrade to a different room type or add amenities to your reservation, contact the hotel directly to inquire about availability and any associated fees.
6) PACKAGE TOURS
If you need to make changes to your package tour, such as adjusting travel dates or adding optional activities, please contact World Class Getaways LLC as soon as possible. Changes may be subject to availability and could result in additional fees or adjustments to the tour cost.
Tour Date Changes
Some tour operators may allow changes to the tour dates, subject to availability and any applicable change fees. Contact World Class Getaways LLC or the tour operator directly to discuss options for modifying your tour itinerary.
Optional Activities
If you'd like to add or remove optional activities from your tour package, let us know, and we'll work with the tour operator to accommodate your requests. Additional charges may apply for added activities or excursions.
7) TRAVEL INSURANCE
We strongly recommend purchasing travel insurance to protect your investment in case of unexpected events or emergencies that may necessitate trip cancellation or interruption. Travel insurance can provide coverage as follows:
Coverage for Trip Cancellation
Travel insurance can provide coverage for trip cancellation in case of unforeseen events such as illness, injury, or death of a traveler or a family member. It can reimburse you for prepaid, non-refundable expenses if you need to cancel your trip for a covered reason.
Emergency Medical Coverage
Travel insurance typically includes coverage for emergency medical expenses incurred while traveling, including hospital stays, doctor visits, and medical evacuation. This coverage can help alleviate financial burdens associated with unexpected medical emergencies abroad.
Coverage for Trip Interruption
In the event that your trip is interrupted or cut short due to unforeseen circumstances, such as a natural disaster or a family emergency, travel insurance can provide reimbursement for unused travel expenses and additional transportation costs to return home.
Protection for Lost or Delayed Baggage
Travel insurance often includes coverage for lost, stolen, or delayed baggage, providing reimbursement for essential items purchased during the delay and compensation for lost or damaged belongings. This coverage can help mitigate the inconvenience and financial losses associated with luggage mishaps while traveling.
8) Contact Information
Should you need assistance with canceling or modifying your booking, our dedicated team is here to help. Here, you'll find our contact information, making it easy to reach out for personalized support and guidance throughout the cancellation process.
9) Contact Details
Customer Service: info@worldclassgetaways.com
Booking Assistance: fun@worldclassgetaways.com
Emergency Assistance: help@worldclassgetaways.com
Technical Support: technicalsupport@worldclassgetaways.com
Feedback and Inquiries: info@worldclassgetaways.com
10) Conclusion
Thank you for choosing World Class Getaways LLC for all your travel needs. We understand that changes in plans can be stressful, and we're here to make the cancellation process as smooth and straightforward as possible. Please review this cancellation policy carefully and do not hesitate to reach out if you require any assistance. Safe travels!
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